Shipping Policy
At Eclipse Essentials, we aim to deliver your favorite products quickly, safely, and affordably. Please review our shipping policy to understand how we process and deliver orders.
1. Shipping Locations
We currently ship across India. If you're located outside India and wish to place an order, please contact us for availability.
2. Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed the next business day.
3. Estimated Delivery Time
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Metro Cities: 2–4 business days
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Other Locations: 4–7 business days
Delivery times may vary due to factors beyond our control, such as courier delays, weather, or remote locations.
4. Shipping Charges
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Free Shipping on all orders above ₹999.
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A flat rate of ₹49 is applied to orders below ₹999.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment status at any time.
6. Delays & Issues
While we strive for timely delivery, occasional delays can occur. If your order is delayed or you haven't received it within the estimated time, please contact us immediately:
📧 Email: jack.838364@gmail.com
📞 Phone: +91 99681 55442
7. Undeliverable Packages
If a package is returned to us due to incorrect shipping information or failed delivery attempts, we will contact you to arrange reshipment. Additional charges may apply.